Question 1

How do I add an asset?

Accepted Answer

From your dashboard, tap the "+ Add Asset" button. Choose vehicle, home, or boat. Enter your details (VIN for vehicles, address for homes). Your asset gets a maintenance schedule and Tended Score immediately.

Question 2

How do I upload a receipt?

Accepted Answer

Go to your asset page and tap "+ Add Entry" or "Log Entry" in the navigation. Upload a photo of your receipt, invoice, or service record. Our AI reads it, extracts the details, and assigns a verification badge.

Question 3

What's the difference between Verified and Confirmed?

Accepted Answer

Tended Verified (green) means you uploaded an actual receipt or invoice that our AI reviewed and authenticated. Tended Confirmed (blue) means you uploaded a photo as evidence of work done. Both count toward your score, but Verified carries more weight.

Question 4

How is my Tended Score calculated?

Accepted Answer

Your score is based on four pillars: Schedule Adherence (35 points), Verification Quality (30 points), Record Completeness (20 points), and Asset Health (15 points). Verified maintenance entries boost your score; overdue items lower it.

Question 5

How do I share my Tended Report?

Accepted Answer

On your asset page, tap "Share Report". This generates a public link anyone can view without an account. The report shows your score, all verified entries, and the maintenance history.

Question 6

What happens when I sell my asset?

Accepted Answer

Tap the "Transfer" button on your asset page to generate a transfer link. Send it to the buyer. When they claim it, the full Tended Report transfers to their account. They become the new owner and can keep building the history.

Question 7

How do I contact support?

Accepted Answer

Email us at support@usetended.com. We're a small veteran-owned team based in Athens, Georgia, and we read every message personally.

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